Condition of Swimwear Guidelines

At VERANERA we love our swimwear and strive to keep all our inventory in mint condition. All our garments are handled carefully and with the highest standards of cleanliness. We trust that our customers will do the same.  To help our customers maintain the new condition of the swimwear, we provide FREE disposable panties to be used underneath the garments and all swimwear include a protective panty liner which cannot be removed until purchased.

New condition means the items have been unused, unworn, unwashed, do not have any stains or foul odors, any beadwork or lace is not damaged, the original tags are still on and untampered, and the protective panty liner is in place and with no signs of having been temporarily removed. Items returned with obvious use, makeup, deodorant, perfume, or similar product stains will be subject to refusal.

To avoid any potential disputes, all swimwear purchased is photographed with a time stamp prior to shipping. When items are returned, they are compared to the photographs to ensure their new condition was preserved. If there are any damages to the returned items, we will photograph the damages and send it to you to avoid any discrepancies. Since damaged inventory can no longer be used, we will need to charge you full retail price for those items, subject to taxes where applicable. We will notify you of which items were damaged and photographs will be provided at your request. If you want to keep the damaged items, we will ship the items back to you at your expense.